What great technology strategy actually looks like
The best technology strategy I've ever seen didn't look like a strategy document. It looked like a billing migration. And it won Christmas.
Ideas, insights, and opinion on technology for small business.
The best technology strategy I've ever seen didn't look like a strategy document. It looked like a billing migration. And it won Christmas.
We moved this site off Squarespace because we wanted to control it from the command line. If your SaaS doesn't have a CLI or a real API, your customers will eventually make the same call.
Most mid-sized businesses don't need a full-time CTO. They need experienced technology thinking, available consistently, at a scale that fits where they are now.
Most founders told to "get an AI strategy" haven't identified which problem they want it to solve. That's usually the better place to start.
When you sign up to a SaaS tool, your data goes somewhere. Most UK businesses haven't decided where — and clients in legal, healthcare, and financial services will ask.
Most technology stacks weren't planned — they accumulated. When businesses actually look, 20–30% of software spend is usually doing nothing useful.