Ideas, insights, and opinion on technology for small business.
Most businesses calling themselves AI-native are at level one of four. The gap between levels is the difference between accumulating tools and building something that compounds.
Using AI everywhere isn't a strategy any more than not using it is. The businesses getting it right know exactly where variability lives — and how quickly they can move downstream into something predictable.
AI will tell you the answer whether it knows it or not. Understanding the structural blind spots — the things it genuinely can't know — is the difference between using AI well and being misled by it.
Every vendor will sell you a migration in an afternoon. They don't mention that your data is a mess — and that fixing it is where the real work lives.
Your Mac has had built-in dictation for years. No app, no subscription — just a setting you haven't turned on yet.
Nine months. That's how long a mid-market technology project typically takes. About the same time it takes to make a new human.
