Ideas, insights, and opinion on technology for small business.
AI will tell you the answer whether it knows it or not. Understanding the structural blind spots — the things it genuinely can't know — is the difference between using AI well and being misled by it.
Every vendor will sell you a migration in an afternoon. They don't mention that your data is a mess — and that fixing it is where the real work lives.
Your Mac has had built-in dictation for years. No app, no subscription — just a setting you haven't turned on yet.
Nine months. That's how long a mid-market technology project typically takes. About the same time it takes to make a new human.
The best technology strategy I've ever seen didn't look like a strategy document. It looked like a billing migration. And it won Christmas.
We moved this site off Squarespace because we wanted to control it from the command line. If your SaaS doesn't have a CLI or a real API, your customers will eventually make the same call.
