AI doesn't know what day it is
AI will tell you the answer whether it knows it or not. Understanding the structural blind spots — the things it genuinely can't know — is the difference between using AI well and being misled by it.
Ideas, insights, and opinion on technology for small business.
AI will tell you the answer whether it knows it or not. Understanding the structural blind spots — the things it genuinely can't know — is the difference between using AI well and being misled by it.
Every vendor will sell you a migration in an afternoon. They don't mention that your data is a mess — and that fixing it is where the real work lives.
Your Mac has had built-in dictation for years. No app, no subscription — just a setting you haven't turned on yet.
Nine months. That's how long a mid-market technology project typically takes. About the same time it takes to make a new human.
The best technology strategy I've ever seen didn't look like a strategy document. It looked like a billing migration. And it won Christmas.
We moved this site off Squarespace because we wanted to control it from the command line. If your SaaS doesn't have a CLI or a real API, your customers will eventually make the same call.